Services & Support

Browse services and support options below:

Urgent Assistance

Are you a patient in need of service for your VascuTherm™ or VascuComp™ unit device? We encourage you to contact your local Distributor for immediate support. If you still have any questions concerning the operation of your VascuTherm™ or VascuComp™ unit, please contact us during normal business hours at (972) 874-4949. For after-hours support, our Service Line can be accessed at (214) 502-8800.

ThermoTek TV

ThermoTek has partnered with YouTube to provide our Distributors, physicians and patients with continuing access to a variety of ThermoTek product and consumable videos. Click here to be linked directly to our YouTube Channel!

RMA Resources

RMA Resources provides ThermoTek Distributors the ability to monitor their current and prior repair history files; including pending RMA quotes, repair pricing, etc. RMA Resources gives the Distributor access rights to request a new RMA, review issued RMA requests, analyze & sort your repairs by status, and review your repair history. Click here to access RMA Resources!